The first thing to do is make sure everyone is ok. Call an ambulance immediately if someone is in need of medical attention. Only then should you start to process what just happened. If possible, try to leave the vehicles where they are so that the police can see exactly what took place.
Read MoreYour insurance company will choose where you have your vehicle repaired ......While they may suggest where you take your vehicle; they cannot tell you to use a specific repair facility.
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What are OEM parts? OEM is an abbreviation for Original Equipment Manufacturer. Parts are made and are directly from your car manufacturer.
Read MoreI did not look forward to dealing with an auto body shop. I had visions of a dirty environment and condescending staff who really couldn't be bothered in fully explaining the process of the repair, Newport Collision Services proved me wrong. From the moment I walked in the door until I picked up my repaired vehicle, I was totally impressed. The shop was unbelievably clean, Mr. Odorico was patient and politely explained what would happen and when. The staff were also very customer service oriented. I wholeheartedly recommend Newport - without question.